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GP 2013 tax table update errors caused by Dex.ini

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Author: 
Danny Rose

 

In GP 2013, a user was getting the two error messages below when trying to update payroll taxes. As soon as they would click Check for Tax Updates, the messages would appear but not allow him to proceed any further. The messages seemed straight forward, but upon checking the Dex.ini file, both lines did exist and both had the proper paths.  User Account Control was disabled, the user a domain administrator and was logged into GP as sa.

The entry UpdateLogin is missing in the dex.ini file.  Please contact your system administrator.

The entry Pathname is missing in the dex.ini file.  Please contact your system administrator.

Tags: 
Tax update
Dex.ini
UpdateLogin
Pathname
Web Client Runtime
WebConfigure
EnablePerUserIni

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